frequently asked questions

General Information

If you have questions about Hard Rock Hotel & Casino Tulsa, chances are you can find an answer here. If you still need additional help, please contact us.

What are the hours of operations?

Hard Rock Hotel & Casino Tulsa is open 24 hours a day, 365 days a year.

 

Are there any age requirements at the casino?

Patrons must be 21 years or older to be on the gaming floor.

 

What is your physical address?

777 W. Cherokee St.

Catoosa, OK 74015

 

Who do I contact for Media/Interview requests?

For Media inquiries, please contact Travis Noland or Darcy Stephens.

 

Do you offer coupons, discounts, packages, or gift certificates?

Yes! That is one of the perks of being a One Star Rewards® member. Please visit Player Services for more information.

Hotel

Planning your next vacation at Hard Rock? We've got you covered!

What time is check-in?

Check-in begins at 4:30 PM. A valid credit card and current government-issued ID is required at check-in. Pre-paid cards will not be accepted.

 

Are children allowed at the resort?

Primary guests on the reservation must be 21 years of age and present a current government-issued ID in order to check in. Must be 21 years of age or older to enter the gaming floor.

 

Is smoking allowed?

Smoking in the hotel room is prohibited and any evidence of smoking will forfeit any deposit made and guests will be subject to the do not rent list.

 

Are pets allowed?

Pets are not permitted at Hard Rock Hotel & Casino Tulsa, however service animals are allowed.

 

Who can access the pool?

Hotel guests are allowed to access the pool area.

 

What parking is available?

Self-parking is available throughout the property, including a 5-floor parking garage. Valet is not available at this time.

 

Do you have room service?

Yes! Visit the Room Service page for additional information.

Gaming & Promotions

What electronic and table games do you have?

Hard Rock has over 2,300 Electronic Games, 30 Table Games, 14 Poker tables, and more! We are always bringing the best and newest gaming options to Hard Rock Hotel & Casino Tulsa.

 

How do I obtain a win/loss statement?

Fill out the Tax Information Request and turn it in to Player Services and you will receive a copy of your win/loss statement.

 

Where can I find all rules and details for upcoming promotions?

For full rules and details for all promotions happening at Hard Rock, please visit the Promotions page.

 

Do I have to use my One Star Rewards® card in order to win any promotions?

Yes! Please go to Player Services for more information on how to become a One Star Rewards® member today.

 

How long do promotions last?

Every promotion has a different start and end date. Check out the Hard Rock's Promotions page to learn more about all upcoming promotions.

 

Entertainment

What entertainment venues are at Hard Rock?

Hard Rock has four venues that feature live music: Hard Rock LiveTrack 5., Amp Bar, & Riffs.

 

What are the hours of operations for the entertainment venues?

Track 5.:  
   Thu - Sat | 6:00PM - 1:00AM
 Amp Bar:  
   Wed & Thu | 4:00PM - 12:00 AM
   Fri & Sat | 4:00PM - 2:00AM
 Riffs:  
   Sun - Sat | 10:00AM - 2:00 AM

 

What upcoming shows are happening at Hard Rock?

Hard Rock provides live music several nights a week, ranging from small stage entertainment to national acts in the Hard Rock Live venue and in the Track 5. venue. Want to see all of the upcoming entertainment? Check out the full Entertainment Calendar and plan your visit today.

Dining

What restaurants do you have at Hard Rock?

Hard Rock has several dining options to offer our guests, including Carvers On 19The EateryHWY 66 DinerFlip SideSalsaSlice, and many more. Visit the Dining page to learn more about the various restaurants.

 

Do I need a reservation to dine in your restaurants?

Carvers on 19 is the only restaurant that needs a reservation. Please visit the Carvers on 19 page to make a reservation.

 

What bars are in the Hard Rock?

Hard Rock has multiple bars to fit every mood. Visit the Nightlife page to view all of the bar options.

 

What are the hours of operation for the restaurants & bars?

 

Carvers on 19  
  Tue - Thu | 5:00PM - 9:00PM

Fri - Sat | 5:00PM - 10:00PM
The Eatery  
  Thu | 4:00PM - 9:00PM
  Fri | 4:00PM - 10:00PM
  Sat | 11:00AM - 10:00PM
  Sun | 11:00AM - 9:00PM
HWY 66 Diner  
  Mon - Wed | 7:00AM - 2:00PM
  Thu | 7:00AM - 9:00PM
   Fri - Sat | 7:00AM - 10:00PM
  Sun | 7:00AM - 9:00PM
Flip Side  
  Sun - Thu | 11:00AM - 11:00PM
  Fri - Sat | 11:00AM - 2:00AM
Salsa  
  Sun - Thu | 11:00AM - 11:00PM
  Fri - Sat | 11:00AM - 12:00AM
Slice  
  Sun - Thu | 11:00AM - 11:00PM
  Fri - Sat | 11:00AM - 12:00AM
Champions Grill  
  Sun - Sat | 7:00AM - 4:00PM
Perfect Cup  
  Sun - Sat | 7:00AM - 12:00PM

Additional Resources

Sky Room

Hard Rock Resource Center

Explore Hard Rock Tulsa's go-to destination for valuable resources, updates, and important information about Tulsa's favorite casino & resort.

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Hard Rock Tulsa Newsroom

Stay informed & connected as we provide breaking news and important updates for Hard Rock Hotel & Casino Tulsa.